Sunshine Behavioral Health is dedicated to helping people overcome their struggles with substance use disorder. Our centers are staffed with experts who utilize tried and true methods to help every person’s addiction story end with a sobriety that is sustainable. We at Sunshine Behavioral Health understand that every person’s journey into addiction is unique.

If you believe that you have the experience and drive to assist people on their journey to sobriety, Sunshine Behavioral Health may be the perfect place for you. We pride ourselves on having a complete and diverse staff that utilizes their skills to help provide a high-quality treatment experience.

JOB DETAILS:

• The Call Center Representative will Answer multi-line telephone system in a polite, upbeat, and friendly manner.
• Qualify potential clients and log all information into Salesforce.
• Attend and participate in company meetings and trainings.

CALL CENTER REPRESENTATIVE REQUIREMENTS:

• The Call Center Representative will possess experience and education in chemical and alcohol dependency and abuse.
• Possess exquisite customer service etiquette.
• The Call Center Representative will be familiar with HIPPA and HIPPA regulations in regard to sensitive client information.
• Demonstrate commitment to the philosophy of recovery and continuity of the program and consideration as well as respect of the clients.
• Experience and education in chemical and alcohol dependency and abuse.
• HS Diploma, some college preferred.
• Excellent communicating skills.
• Call Center Representative must have ability to work well with others.